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Zammad

Zammad

Zammad Foundation

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Open-source helpdesk and customer support system with multi-channel communication, ticketing, knowledge base, SLA management, and automation. Supports email, live chat, phone, Twitter, Facebook, and Telegram.

CommunicationBusiness & HRFreeApprovedAudited·13d ago3 deploys
#email#open-source#multi-channel#helpdesk#customer-support#ticketing#support-ticket#crm#chat#agpl#live-chat#ruby-on-rails#self-hosted#compose-stack#zammad#knowledge-base
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About

Zammad is a web-based, open-source helpdesk and customer support platform that unifies communication across email, live chat, telephone, Twitter, Facebook, and Telegram into a single, elegant ticketing interface. Built with Ruby on Rails and backed by the Zammad Foundation, it pr…

Deployment Options

1 stack

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Requirements

1
4Gi
8080

Stacks

Full Stack (PostgreSQL + Elasticsearch + Redis)Compose

Author

Zammad Foundation

Project page

Tags

#email#open-source#multi-channel#helpdesk#customer-support#ticketing#support-ticket#crm#chat#agpl#live-chat#ruby-on-rails#self-hosted#compose-stack#zammad#knowledge-base
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