Zammad
Open-source helpdesk and customer support system with multi-channel communication, ticketing, knowledge base, SLA management, and automation. Supports email, live chat, phone, Twitter, Facebook, and Telegram.
About
Zammad is a web-based, open-source helpdesk and customer support platform that unifies communication across email, live chat, telephone, Twitter, Facebook, and Telegram into a single, elegant ticketing interface. Built with Ruby on Rails and backed by the Zammad Foundation, it pr…
