osTicket
osTicket is a widely-used and trusted open source support ticketing system that seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user web interface.
About
osTicket is a web-based customer support ticketing system designed for help desks and customer service teams. It centralizes support requests from multiple channels into a single interface where agents can triage, assign, and resolve tickets. Unlike hosted solutions like Zendesk…
