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osTicket

osTicket

osTicket

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osTicket is a widely-used and trusted open source support ticketing system that seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user web interface.

CommunicationBusiness & HRFree·2.4M515y ago
#customer-support#agent-management#lightweight#ticketing-system#web-interface#helpdesk#email-integration#support-ticket#osticket#php#mariadb#open-source#inquiry-management#zendesk-alternative#multi-channel-support
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About

osTicket is a web-based customer support ticketing system designed for help desks and customer service teams. It centralizes support requests from multiple channels into a single interface where agents can triage, assign, and resolve tickets. Unlike hosted solutions like Zendesk…

Deployment Options

1 stack

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Requirements

500m
512Mi
80

Stacks

osTicketService

Author

osTicket

Project page

Tags

#customer-support#agent-management#lightweight#ticketing-system#web-interface#helpdesk#email-integration#support-ticket#osticket#php#mariadb#open-source#inquiry-management#zendesk-alternative#multi-channel-support
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